Refurbly Care
Smarter Phone
With Insurance Included
If your phone breaks, a replacement is arranged quickly and we take care of the old one.
Read about the included insurance
Why Home Insurance Often Isn't Enough
Many think they're safe with "accident insurance", but home insurance is almost worthless when it comes to a used phone.
Insurance Companies Can Value Your Phone at 0 SEK — Is That Reasonable?
When a phone has been on the market for 3–5 years they claim your phone is worth nothing at all.
Why? Insurance companies use an outdated valuation model based on phone lifespan when they first launched. Today's phones last significantly longer than phones used to.
Home insurance is great in many situations, but usually not when it comes to reused tech.
Insurance companies' depreciation on your used phone
Home insurance values your phone at roughly half after just 1–2 years. And after 3–5 years it is valued at nothing at all.
With Refurbly Flex You Don't Need to Worry
Damage
Spilled coffee on your phone or dropped it? No worries — you are protected against accidents and cracked screens.
Loss
Left your phone on the train and now it's gone? Shit happens! That's why Refurbly Flex exists.
Theft
If your phone is stolen we help you quickly by sending an equivalent replacement device.
With Refurbly Flex You Are Protected All the Way
Screen Protector and Case Included
When you subscribe to a phone you get a pre-installed Copter screen protector (worth 349 SEK), plus a clear phone case for extra protection.
No Depreciation
Insurance companies happily reduce your phone's value by 100% after just 3–5 years. With us there is no depreciation at all.
Low Damage Fee
If your phone breaks you can expect a replacement quickly for a super-low deductible of only 299 SEK — much lower than buying a new phone or repairing the screen for thousands.
Swap Service
If your phone breaks we send you a new one with our Swap Service. The same applies if it is stolen. We take care of the old one and give it new life. We call that circular.
Together with Omocom: Top-tier insurance
Sounds Great — but How Does It Work?
Report the Damage
When something happens, report it to our customer service who will arrange a replacement immediately.
Send in the Phone
Transfer all your data at your own pace, then pack the old phone well and return it.
Case Closed
We inspect the phone and once the insurance claim is approved you only pay a low deductible. Done!
FAQ About Mobile Insurance
What is included in Refurbly Care?
Is insurance included with Refurbly Flex?
I already have home insurance — do I need this?
Does the insurance apply abroad?
FAQ About Refurbly Care
Our mobile insurance covers cracked screens, damage, theft and loss! You also get a pre-installed screen protector worth 349 SEK to reduce the risk of your phone breaking.
If something happens, we help by repairing the phone in-house or providing a replacement if the damage is too severe.
You don't need to worry about depreciation either — and the deductible is as low as 299 SEK.
Yes — with a Refurbly Flex subscription, Refurbly Care is included for the entire period! Subscribe to a phone and stop worrying about accidents, cracked screens and everything else our insurance covers.
On some older models protection is provided directly by Refurbly. That makes no difference for you as a customer. You still get the same help for damage, faults or battery issues, and we always make sure you get a working replacement when needed.
Regular home insurance (also known as "accident insurance") unfortunately doesn't help much when it comes to used phones.
Insurance companies use an outdated way of valuing phones — after 3–5 years on the market they consider your phone worth 0 SEK. That means you get no compensation at all!
If you do get the phone valued at something, expect a deductible of around 1,500 SEK to get it repaired.
With Refurbly Care there is no depreciation at all and the deductible is only 299 SEK.
Yes. Coverage applies in the Nordics. When travelling elsewhere in Europe you get equivalent protection directly from Refurbly, so you have the same help and peace of mind if something happens to your phone outside the Nordics.